Engage with customers in the environment they spend most of their time in.
Coherent Connect (previously CXelerate) is your gateway to high impact social engagement. Simply upload a customer list and start interacting with them on their favourite social messaging platforms. Send timely, relevant messages to build brand awareness, manage transactions in the policy lifecycle, and unlock opportunities to cross-sell and up-sell.
Launch your social messaging campaign in 5 simple steps
Our intuitive Campaign Manager back-end helps you plan and manage your campaigns easily.
Built for key social messaging platforms
Integrates with Facebook Messenger, WeChat, WhatsApp, Viber, Line and Kakao Talk
Campaign kick-off is easy
Just upload your customer list and kickstart conversations on social messaging platforms
Target your messaging
Communicate brand and product information with precision to drive awareness, sales and manage transactions in the policy lifecycle
Close sales within the social messaging environment
Seamless integration with payment gateways
Intuitive campaign manager
Planning and managing guided customer conversations is simple with our intuitive back-end interface
Track and measure
Performance metrics help you measure impact and refine your tactics and messaging
More tools to supercharge your business
Slash the time it takes to get your products to market with Coherent Product Factory, a no-code solution that makes it easy to create, update and manage your products.
Closing sales shouldn’t mean drowning in admin. With Coherent Flow, you can create and customise insurance application forms easily so your agents can deliver a better sales experience.
With Coherent Explainer, agents can work from their mobiles and tablets to generate eye-catching quotes and help customers choose the right coverage.